PRIVACY POLICY

Clarity With Crystal, LLC

Effective Date: June 1st, 2026

Clarity With Crystal, LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you choose to share with us.

This Privacy Policy explains how information is collected, used, stored, disclosed, and protected when you visit our website, participate in our programs, engage our services, join our membership community, attend workshops, download resources, or otherwise interact with us.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. OUR PHILOSOPHY

At Clarity With Crystal, LLC, we believe trust is earned.

We collect only the information reasonably necessary to provide services, improve the client experience, operate our business, communicate with our community, and fulfill our legal obligations.

We do not sell your personal information.

We do not believe your inbox should become a battlefield.

And we do not share your information simply because someone asks for it.

2. INFORMATION WE COLLECT

We may collect information you voluntarily provide, including:

Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Business information

  • Company name

  • Job title

  • Payment information

  • Emergency contact information (when applicable)

Program Participation Information

Information you choose to share during:

  • Coaching sessions

  • Membership activities

  • Group discussions

  • Workshops

  • Event registrations

  • Feedback surveys

  • Application forms

Website Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Website activity

  • Referring websites

  • Pages viewed

  • Session duration

  • General geographic location

This information is used primarily to improve website functionality, security, and user experience.

3. INFORMATION WE DO NOT INTENTIONALLY COLLECT

Our services are not designed to collect sensitive medical, healthcare, or protected health information.

We ask that you avoid sharing:

  • Medical records

  • Protected health information

  • Social Security numbers

  • Government identification numbers

  • Financial account credentials

  • Passwords

  • Highly sensitive personal information

If such information is voluntarily provided, we will make reasonable efforts to protect it but cannot guarantee enhanced protections beyond our standard practices.

4. HOW WE USE YOUR INFORMATION

We may use information to:

  • Provide coaching services

  • Deliver programs and memberships

  • Process payments

  • Register participants for events

  • Send educational resources

  • Provide customer support

  • Improve services

  • Communicate important updates

  • Administer community memberships

  • Respond to inquiries

  • Fulfill contractual obligations

  • Comply with legal requirements

We may also use aggregated, anonymized information to evaluate business performance and improve our offerings.

5. EMAIL COMMUNICATIONS

If you provide your email address, you may receive:

  • Program information

  • Coaching communications

  • Membership updates

  • Newsletters

  • Educational content

  • Event announcements

  • Marketing communications

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

Please note that transactional or administrative emails related to services, purchases, memberships, or active programs may still be sent when necessary.

6. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Understand visitor behavior

  • Analyze website performance

  • Remember user preferences

  • Enhance user experience

Cookies are small files stored on your device.

Most web browsers allow you to disable cookies through browser settings. However, certain website features may not function properly if cookies are disabled.

7. THIRD-PARTY SERVICE PROVIDERS

We may utilize third-party vendors to support business operations.

These may include:

  • Payment processors

  • Email marketing platforms

  • Scheduling software

  • Membership platforms

  • Video conferencing tools

  • Website hosting providers

  • Customer relationship management systems

  • Analytics providers

  • Cloud storage providers

These providers may have access to information necessary to perform their services but are not authorized to use information for unrelated purposes.

We encourage users to review the privacy practices of any third-party platforms they utilize.

7A. TECHNOLOGY PROVIDERS

Clarity With Crystal, LLC utilizes trusted third-party platforms to operate and deliver services.

These providers may include, but are not limited to:

  • Squarespace (website hosting and website operations)

  • Stripe (payment processing)

  • Mailchimp (email communications and marketing)

  • Google Workspace, including Google Meet, Google Drive, Gmail, Calendar, and related services (communication, file storage, scheduling, and program delivery)

Information submitted through our website or services may be processed, transmitted, or stored through these providers as reasonably necessary to deliver services and operate our business.

Each provider maintains its own privacy practices, security protocols, and terms of service.

Clarity With Crystal, LLC is not responsible for the independent policies, practices, security measures, or actions of third-party providers.

Users are encouraged to review the privacy policies and terms of any third-party platform they interact with while utilizing our services.

8. PAYMENT PROCESSING

Payments may be processed through third-party payment providers.

Clarity With Crystal, LLC does not store complete credit card numbers or payment account credentials on its servers.

Payment information is subject to the privacy and security practices of the payment processor utilized at the time of purchase.

9. MEMBERSHIP COMMUNITIES AND GROUP PROGRAMS

Participation in group coaching, membership communities, workshops, and live events may involve interaction with other participants.

Information voluntarily shared in these environments may be visible to others.

We encourage all participants to respect privacy and confidentiality.

However, Clarity With Crystal, LLC cannot guarantee the actions, behavior, or discretion of other participants.

You assume responsibility for any information you choose to share within community environments.

10. RECORDINGS

Programs, workshops, coaching sessions, trainings, and membership events may be recorded.

Recordings may include:

  • Audio

  • Video

  • Chat participation

  • Questions asked during sessions

These recordings may be made available to authorized participants as part of a paid program or membership. 

Participants are prohibited from independently recording coaching sessions, group programs, workshops, or membership events without the express written consent of Clarity With Crystal, LLC.

By participating, you acknowledge and consent to the possibility of being included in recordings.

Where feasible, participants may choose to disable cameras or modify displayed names during live sessions.

11. TESTIMONIALS AND MEDIA CONSENT

Clarity With Crystal, LLC values consent.

Testimonials, endorsements, photographs, recordings, and success stories will not be publicly used without the participant's express permission.

Consent may be granted through written agreement, release forms, electronic authorization, or other documented approval methods.

Participants may revoke future testimonial permissions by providing written notice; however, materials already published may not be subject to retroactive removal.

12. ARTIFICIAL INTELLIGENCE, AUTOTMATION AND TECHNOLOGY TOOLS

Clarity With Crystal, LLC may utilize technology tools, automation systems, and artificial intelligence applications to support business operations.

These uses may include:

  • Administrative support

  • Scheduling

  • Content development

  • Program design

  • Note organization

  • Resource creation

  • Communication support

  • Internal business operations

Such tools are used solely to support service delivery and business efficiency.

Clients acknowledge that artificial intelligence systems may occasionally generate incomplete, inaccurate, outdated, or unintended information.

Accordingly, all information, recommendations, educational materials, and resources provided through Clarity With Crystal, LLC should be evaluated using independent judgment.

No information generated or supported through technology tools should be considered legal, financial, medical, mental health, tax, employment, or other professional advice.

Clarity With Crystal, LLC makes reasonable efforts to use reputable technology providers but does not warrant the accuracy, availability, reliability, or uninterrupted performance of any third-party technology platform.

13. DATA SECURITY

We take reasonable measures to protect personal information using administrative, technical, and organizational safeguards. Information transmitted through email, online meeting platforms, cloud storage systems, text messaging services, and internet-based communication methods may be subject to risks inherent in electronic communications. By participating in services, you acknowledge and accept these risks.

However, no system, website, platform, email service, cloud storage solution, or internet transmission method can be guaranteed to be completely secure.

Accordingly, Clarity With Crystal, LLC cannot guarantee absolute security of information.

By using our website and services, you acknowledge and accept this risk.

14. DATA RETENTION

We retain information for as long as reasonably necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

We reserve the right to determine appropriate retention periods based upon the nature of the information and applicable legal requirements.

15. CHILDREN'S PRIVACY

Our services are intended exclusively for adults age eighteen (18) and older.

We do not knowingly collect information from children under eighteen years of age.

If we become aware that information has been collected from a minor, we will take reasonable steps to remove it.

16. LEGAL DISCLOSURES

We may disclose information when reasonably necessary to:

  • Comply with legal obligations

  • Respond to lawful requests

  • Protect our legal rights

  • Enforce agreements

  • Prevent fraud

  • Address security concerns

  • Protect the safety of individuals

17. YOUR RIGHTS

Depending on applicable law, you may have the right to:

  • Request access to personal information

  • Correct inaccurate information

  • Request deletion of information

  • Withdraw consent where applicable

  • Opt out of marketing communications

Requests may be submitted using the contact information listed below.

We reserve the right to verify identity before fulfilling requests.

18. BUSINESS TRANSFERS

In the event of a merger, acquisition, reorganization, sale, dissolution, or transfer of assets, information may be transferred as part of the business transaction.

Any successor entity shall be permitted to use information in accordance with this Privacy Policy.

19. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.

Updated versions will be posted on the website with a revised effective date.

Continued use of our website or services following updates constitutes acceptance of the revised Privacy Policy.

20. CONTACT INFORMATION

Questions regarding this Privacy Policy may be directed to:

Clarity With Crystal, LLC

Crystal@Clarity-With-Crystal.com

https://clarity-with-crystal.com

Thank you for trusting us with your information.

We believe clarity creates confidence, and confidence begins with transparency. While no privacy policy can eliminate every risk that exists online, we are committed to treating your information with care, respect, and good judgment.